IOSA-SMS Requirements

3 days/24hrs

Capitalize on the safety and commercial benefits SMS can bring your organization.

Leading airlines from all regions have incorporated the IATA Operational Safety Audit (IOSA) standards into their airline operations, and IOSA is a major component of industry efforts to improve aviation safety. Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS).


Participants must have:

  • A basic understanding of SMS concepts and the IOSA audit program
  • IOSA Standards Manual (ISM) Ed. 4, IOSA Program Manual Ed. 4 latest edition
  • IATA Reference Manual for Audit Programs Ed.2 latest edition
Objectives   Key Topics
  • Be proficient in IOSA-SMS provisions and audit methodology
  • Comply with IOSA-SMS provisions on documentation and implementation within airline operations
  • Develop the risk management process from hazard identification to mitigation actions
  • Achieve optimal safety performance and be prepared to comply with SMS regulatory requirements
  • Utilize corporate culture to facilitate SMS implementation
  • SMS Framework
    • SMS concept, evolution and benefits
    • IOSA program documentation
  • IOSA SMS Requirements Structure
    • Interlinked IOSA Standards and Recommended Practices (ISARPS)
    • Audit methodology
    • Organization and Management System (ORG) section
    • All other sections and link to ORG ISARPS
    • Fulfilling documentation requirements
    • Checking the implementation
  • Risk Management Process
    • Hazard Identification
    • Risk Assessment &Risk Mitigation
  • SMS Implementation
    • IATA SMS implementation methodology
    • Challenges to implementing IOSA-SMS provisions
Target Audience  
  • Safety Managers
  • Airline Managers
  • Safety Officers
  • Quality Managers
  • Airline IOSA Coordinators


Complete hands-on exercises that detail IOSA-SMS requirements and risk management techniques.

An IATA Certificate is awarded upon successful completion of the course and final examination.

This course can be applied toward an IATA Diploma: Ground Operations

To register for this course or request further information please click here

Breakdown by session

Day 1

The SMS Framework

  • Introduction, overview of the SMS
  • Discussion session on the benefits of SMS
  • Overview of the ICAO SMS Framework
  • Introduction to IOSA documentation

Day 2

IOSA SMS Provisions

  • IOSA SMS Requirements
  • Review of standards
  • Documentation
  • Implementation evidences
  • Interlinked & Repeated ISARPs
  • Documentation
  • Implementation evidences
  • Safety Risk Management
  • Hazard identification
  • Hazard analysis
  • Risk assessment & development of mitigation plans

Day 3

SMS Implementation

  • Overview of the IATA SMS implementation methodology
  • Phased approach to SMS implementation
  • Challenges of implementing IOSA-SMS provisions
  • Developing a safety culture
  • Benefits of a reporting system

In Company Delivery
This course can be delivered in the location of your choice. Contact us to learn how we can customize this course for your organization.

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